Delivery Charges and Locations

Free delivery on qualifying orders is only applicable to purchases that are made in a single invoice, to a single address in one trip, unless otherwise stated.

If a single order must be split into various delivery dates/locations/timings due to special requests and/or selection of delivery dates within the stated delivery lead-time period, additional logistics charges will apply at the discretion of Godrej (S) Pte. Ltd.,

There are no delivery charges for all purchases that are self-collected from our warehouse. There are no installation charges, unless otherwise stated.

Items which are self-collected from our warehouse may be in assembled or knock down form as per the needs of the customers transport arrangements. If goods are collected in knock down condition, customer is responsible for the successful assembly of the goods at site. Any damage caused by customer to assemble the goods wrongly would be excluded from warranty.

If Godrej (S) Pte. Ltd. Is called up to carry out assembly at site for goods which are self-collected from our warehouse, separate charges would apply.

Free delivery on qualifying orders is only applicable within Singapore mainland. Additional delivery charges may be incurred at the discretion of Godrej (S) Pte. Ltd should the deliveries be chosen to occur outside of our normal operating hours.

The following Delivery Rates stated are per invoice to a single address in one trip:

Complimentary Free Delivery:

1. If the order contains at least S$400.00(excl GST) worth of items.

To qualify for free complimentary delivery, your delivery location must also be accessible via elevator (i.e. on the same story as lift landing) or must be on the same floor as the goods loading/unloading area.

Standard Delivery Fees


If your order does not qualify for ‘Free Delivery’ (S$400.00 excl GST), standard delivery fees imposed at S$35/- (excl GST) on the products per invoice to a single address in one trip. This fee is Non Refundable in case of Product return or Refund. (Refer to Return & refund Policy).

In case of Product Return or Refund which is not due to any defects and is merely a change of mind, Standard Delivery Fees S$35/- (excl GST) shall be applicable(even in case of free complimentary delivery) and the same will NOT be refundable.(Refer to Return & refund Policy)

After Hours Delivery Fees

Any delivery timeslots requested to be scheduled after 6pm during standard delivery days will be subject to an additional S$30.00(excl GST) delivery surcharge.

Staircase Delivery Fees

If the delivery crew is unable to send furniture to your location via the elevator at the point of delivery (eg. Furniture is unable to fit into elevator, elevator unserviceable upon delivery crew's arrival, refusal of elevator access by building management etc) Godrej (S) Pte. will assess (at our own discretion) the feasibility of the furniture being carried up via the staircase in a non-hazardous manner.

If the process is deemed hazardous and the delivery is deemed unfeasible, (e.g furniture or infrastructure prone to damage on narrow stairway, obstruction of passageway), Godrej (S) Pte. Ltd. reserves the right to cancel the delivery.

Upon cancellation, a refund of any of your prior payments for that delivery will be made by cheque or bank transfer within two weeks from the initial delivery date.

Should delivery via staircase be deemed safe, additional charges per item will be as follows:

- S$8.00(excl GST) per item transported to each level non-lift-accessible story

Example: 

A delivery comprising of a Table and a chair (two items) is to be made to a 5-storey shophouse without elevator access.

2 items x (5-1) levels

= 2 x 4 x S$8 =S$64/-(excl GST)

If the customer chooses at its own discretion that the goods are not to be carried up by staircases due to the labour charges or any other reason, refund will be made after deduction of the Standard delivery charge.

Delivery Timings:

From 0900 to 1800, Monday to Friday (excluding public holidays).

The estimated delivery time for your order to be delivered to you depends on the area zone of your delivery address. 

You will receive a notification by email or telephone from Godrej (S) Pte. Ltd. at least one day before the date of delivery to notify you of your confirmed delivery time slot.

Should we face difficulty in fulfilling your order within your preferred timing due to reasons such as lack of stock from suppliers or scheduling difficulties, you will be notified the soonest possible, of any change to the date or time of delivery.

Godrej (S) Pte. Ltd. reserves the right to amend the delivery timings or to substitute the original item to a similar product of higher or equal value should such circumstances arise.

Delivery of Multiple Items

If you have ordered more than one item, you may receive the items separately, and at different delivery times, though in most cases, we will arrange for all the items to be delivered in one truck. Should the items be delivered separately, you will be informed in advance.

Changing of Delivery Dates

Changes in delivery date should be made via email to info@godrejsg.com at least 48 hours before the stipulated delivery timing. Please provide your order invoice number, which can be found in the confirmation email sent to you.

Order Cancellation

Cancellation of order is not allowed for after confirmation of order.

Delivery to restricted Locations:

Due to security reasons and/or its remote and non-accessible location, Godrej (S) PTE. Ltd. may not be able deliver to below mentioned locations. Please contact us separately to check feasibility and applicable charges  

Postal Code

Location

99958

Resort World at Sentosa

98269

Universal Studio Singapore

109679

Resort World at Sentosa (OFFICE)

109680

Defence Technology Tower A

109681

Central Manpower Base (CMPB)

109682

Defence Technology Tower B

117386

Defence Technology Tower B

117536

1, Pulau Ular

117605

Power Grid

117630

Stockport Road

118326

Tanjong Berlayer Camp

129817

Clementi Camp

139302

Ayer Raja Camp

149051

Special Operation Command

149373

Queenstown Remand Centre

178880

Parliament House

248843

Tanglin Camp

307987

IRAS

367833

Mount Vernon Camp

397970

Guillemard Camp

417902

Kaki Bukit Prison School

465556

Bedok Camp

478937

Singapore Prisons Quarters

478969

Bedok Reformative Training Centre

498760

Changi Exihibition Centre (Airbase)

498761

Changi Exihibition Centre (Airbase)

498802

1 Changi North Way

498819

Changi Naval Base

498834

Tanah Merah Prison

499611

8 Changi North Way

506969

Changi Prison Complex Cluster B

507087

Selarang Camp

507093

Changi Camp

507709

Changi Prison Complex Cluster A

508487

Hendon Camp

509863

Changi Airbase

509927

Trent Engine Overhaul Complex

509928

SIA Engine Test Centre

509932

Trent Engine Overhaul Complex

528765

21 Tampines North Drive 2

534257

Paya Lebar Airbase

567754

Amoy Quee Camp

578775

601, Island Club Road

596302

Maju Camp

596472

Police KINS Training Camp

609278

Shell

609412

Vobak Building

609831

Caltex Jalan Buroh 1 Service Centre

619110

Jurong Port

619523

ST Kinetics

628054

29, Tanjong Kling

628398

Tuas Naval Base

628439

Tanjung Gul Camp

629122

Jurong Shipyard

629351

50, Gul Road

629353

Keppel Shipyard (Gul)

629888

Keppel Shipyard

637559

Pasir Laba Camp

637607

Tuas Power Station

638357

Jurong Camp I

638361

Jurong Camp II

638364

SAFTI Military Institute

638501

ST Marine

638709

15, Tuas Crescent

638717

23, Tuas Crescent

667988

Bukit Gombak Camp

669638

Hillview Camp

669642

Gombak Base HQ

669644

Gombak Base

669645

Ministry of Defence

669646

Bukit Panjang Camp

688248

Kranji Camp III

688253

Police Dog (K9) Unit

688255

Mowbray Camp

688256

Kranji Camp II

688257

Kranji Camp

688793

Stagmont Camp

689953

Keat Hong Camp II

689954

Keat Hong Camp

698956

Tengah Air Base

708972

Murai Camp

708976

Lim Chu Kang Camp II

718919

Sungei Gedong Camp

729753

Mandai Camp

729754

Mandai Camp II

729756

Mandai Hill Camp

738103

Woodland Check Point

738203

Woodland Check Point

 

738406

60 Woodlands Industrial Park D

 

738700

Woodland Check Point

 

757618

Sembawang Camp

 

757621

Chong Pang Camp

 

757752

Sembawang Airbase

 

757753

Khatib Camp

 

757758

Dieppe Barracks

 

758103

Senoko Power Station

 

759907

Senoko Incineration Plant

 

759945

Admiralty West Prison

 

759956

Sembawang Shipyard

 

759956

Sembawang Wharf

 

759957

Sembawang Prison

 

769194

4 Lorong Chencharu

 

778895

Nee Soon Camp

 

778900

Nee Soon Camp (Leo North)

 

779914

Nee Soon Camp (SCDF)

 

797792

Seletar Airport Passenger Terminal

 

797809

Seletar Airport

 

819658

Changi International Airport Services

 

819659

SATS Inflight Catering Centre 1

 

819658

Changi International Airport

 

819659

SATS Inflight Catering Centre 1

 

 

Godrej (S) Pte. Ltd. reserves the right to change/update locations for restricted/no delivery from time to time without any prior notice.